Privacy Policy for Wolz
At Wolz, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Terms of Service
Welcome to WOLZ. By using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully. If you do not agree with any part of these terms, you must not use our website or services.
Use of Our Website
By accessing or using our website, you agree that:
- You are at least 18 years old or using the website under the supervision of a parent or guardian.
- You will provide accurate and up-to-date information during checkout or registration.
- You will not misuse our website for any unlawful or unauthorised purpose.
Orders and Payment
- All orders are subject to availability and confirmation.
- We reserve the right to cancel or refuse any order for any reason, including pricing or stock errors.
- Prices are listed in GBP and include VAT (unless otherwise stated).
- Payment is due at the time of order via accepted methods (e.g. credit/debit card, PayPal, etc.).
Delivery and Shipping
- We aim to dispatch all orders within [1–3 business days], depending on availability.
- Shipping times vary based on your location. Estimated delivery dates are not guaranteed.
- You are responsible for providing accurate delivery information. We are not liable for delays or losses due to incorrect addresses.
Returns and Refunds
We accept returns within 14 days of delivery, subject to the following:
- Items must be unused, in original packaging, and in resaleable condition.
- Certain items (e.g., personal care, perishables, customised products) may be non-returnable.
- To start a return, contact us via the contact us form
- Refunds will be processed to the original payment method within [7–10 business days].
Product Descriptions
We aim to ensure all product descriptions, images, and prices are accurate. However:
- Colours may vary slightly due to screen differences.
- Errors and omissions may occur, and we reserve the right to correct them without prior notice.
Intellectual Property
All content on this site — including images, logos, text, and designs — is the property of WOLZ or its content suppliers and is protected by copyright and other laws.
You may not reproduce, duplicate, or exploit any part of the website without our written permission.
Limitation of Liability
To the extent permitted by law:
- We are not liable for indirect or consequential damages arising from the use of our products or website.
- Our total liability for any claim will not exceed the price paid for the product.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and handle your personal data.
Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page, and your continued use of the website will signify your agreement to the updated terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.